Alerts

Each event that is created by a device during its operation can be flagged as an alert. These alerts can be viewed from the Alerts window. In addition, alerts can be forwarded to a user's email address or cell phone via SMS.


Create an Alert

First, navigate to the Alerts window by clicking on Status -> Alerts.



Now click on the Add... button on the right hand toolbar.


Give the Alert a name, and define your alert by clicking on the green links in the Filter box. First, we'll select which assets this alert applies to:


Next we'll select the action which will trigger the alert:


Next, select a priority for the alert. The priority affects the icon that will be shown with the alert, and also determines what action will be taken for each user.

Now we can add a user that we'd like to notify of the event by clicking on the Add... link below the Notify box:


Now click the Save button to save your alert.

To modify an alert you've created, simply click on the Alert in the right hand list and click the "Edit" link.



Configure Notifications For Users

In order for users to receive email or SMS notifications on alerts, you need to specify what action to take on each priority level of an alert. This can be set for each user.

To modify the user settings, navigate to Administration -> Users and double click the user you would like to modify:





Now click on the Settings tab and then click the Edit button next to Notification Actions.




Now select which action you want to take for each of the different priority levels and click Save when done.