Support & Helpdesk

 

 Charging the battery: The Indigo Xplorer is shipped with its internal Lithium-Ion battery partially charged. The device should be fully charged befor...

Basic Navigation: The Indigo Xplorer can be turned on by holding down the power/enter button for approximately two seconds. Once the device is...

Using the keyboards: Some options require the use of on-screen keyboards to enter information. Three different keyboards are available. Picture below ...

 Home Screen: Device status symbols will be shown along the top of the home screen. Some symbols will not appear until an event is initiated such as s...

 Date / Time: The current time and date are displayed with the formats defined using the Settings/Time and Date menu. The GPS receiver has an intern...

 Home Icons: Immediately below date and time, the Indigo Xplorer displays four main icons each representing a menu option—Messaging, Tracking, Utiliti...

  The Messaging menu allows user to compose, save, view, and send canned or free-text messages. There are six options under the Messaging menu including A...

The Tracking menu allows user to enable the Indigo Xplorer tracking mode, disable the tracking mode, set the reporting rate, set the mailbox check rate,...

  The Utilities menu provides six options used mainly to check for proper hardware and network setup. These include Check GPS, Check Iridium, send Test Re...