Orientation
The IndigoDUO is equipped with both Iridium/GPS and GSM antennae located on the top of the device's casing. That's why, to ensure a good satellite signal, the IndigoDUO should be upright, with a clear line of sight of the sky.
The typical mounting position for the IndigoDUO is on the dashboard of your aircraft/vehicle, allowing clear line of sight with the sky/satellites through the visor/windshield - mounting on a flat surface is recommended.
Examples of obstructions include large objects above the IndigoDUO (metal/carbon-fibre), or anything which creates a visible blockage between the top of the IndigoDUO casing and the sky.
If you are unable to position the unit anywhere that affords a clear line of sight with the sky, you may wish to consider installing the external antennae kit - please discuss this with your account manager, ideally before purchase.
Once switched on, your device will try to obtain a GPS signal. The time taken to obtain a signal will vary from few minutes, when the device has never been used or not been used for a while, to a few seconds when the device is regularly used.
Attaching and Detaching the IndigoDUO
When the mounting clip has been installed at a suitable location:
Attach IndigoDUO
Align left-hand side of your IndigoDUO with the mounting clip and push the right hand side until the device clicks into place.
Detach IndigoDUO
Push the right clip away from the IndigoDUO and remove the device.