Support & Helpdesk

 Positioning the unit for best results: The unit needs to be placed upright in the cockpit with the best possible view of the sky. The ideal place is...

  Status Symbols:

 Turning on/off the unit:

 Settings menu allows user to view and configure the Indigo Xplorer TS hardware settings.                                                                 ...

Tracking menu allows user to enable the Indigo Xplorer TS tracking, disable tracking, set the reporting rate, set the mailbox chec...

Setting the reporting rate and mailbox check: Power on the device. Click on the “Tracking” icon on the home screen. Click on the “Rpt Rate” icon on ...

The red emergency 911 button located underneath a rotating guard on the back of the Indigo Xplorer TS can be used at any time regardless of the tracking ...

Texting menu allows user to compose, save, view, and send canned or free-text messages. The menu comprises of eight options as shown in the figure below. ...

 Clearing Text Messages: From the Home Menu, select “Texting”, then “Memory” Memory is used to clear messages in all mail boxes or clear ...

A resistive touchscreen drifts slowly over time and needs to be recalibrated once in a while. Calibrate option allows users to either reset the calibration ...